Privacy Policy
Effective Date: 8th January 2026
At ChadCode AI Inc ("ChadCode", "our", "us" or "we"), we value your privacy and are committed to being fair, accountable, and transparent in how we handle your personal information.
Our Privacy Policy outlines how we collect, use, and disclose your personal information when you use our websites, applications, and other ChadCode services (collectively, our "Service"). It also describes your privacy rights.
This Privacy Policy does not apply to data that we process on behalf of enterprise customers of our business offerings, such as the ChadCode API, or to any employment-related personal information processed in consideration of employment with ChadCode. This Privacy Policy also does not apply if you access our Service through a third-party’s service. In that case, the third-party’s privacy policy would apply.
1. About ChadCode and Our AI Services
ChadCode is a research and deployment company working on building artificial intelligence tools to accelerate human potential. We are guided by our mission to build safe and beneficial AI systems.
As part of our mission, we have developed conversational generative AI models powered by ChadCode’s large language models. Please note that while we may integrate with other platforms, ChadCode is an independent entity.
2. Personal Information We Collect (Notice at Collection)
We ask that you do NOT include sensitive personal information in your prompts and inputs into our Service; however, we cannot control what you provide to us.
Account Data
If you create an account with us, we collect your name, contact information, account credentials, and date of birth. Also, to access certain features of the Service, we will collect your date of birth before you may proceed to ensure age compliance. If you log into our Service using a third-party service (such as Google, GitHub, or Apple), that third-party will send your information to us at your direction.
How we may collect it: Directly from you or from a third-party identity provider.
How we may use it: To provide, analyze, and maintain our Service; to provide support; to communicate with you; to ensure security; for legal purposes.
How we may disclose it: To our contracted service providers; in connection with business transfers; for legal purposes.
Payment Data
Where payment is required to access the Service (ex., if you are paying for a specific subscription tier), we may have a third-party process payment information, such as payment card information, and details regarding your transactions for us.
How we may collect it: Through a third-party processor (ex., Stripe, PayPal).
How we may use it: To process transactions; to provide support; to ensure security; for legal purposes.
How we may disclose it: To our contracted service providers; for legal purposes.
User Content (Inputs and Outputs)
You may provide personal information in prompts and other content you input, such as text, files, images, code, and other material (“Input”). Outputs of the Service (“Output”), including responses our AI generates, are based on your Input (together, "User Content"). If you include personal information in Inputs you provide to the Service, this information may be reproduced in the Output.
How we may collect it: Directly from you via the interface or API.
How we may use it: To provide, analyze, and maintain our Service; to develop and improve our Service (model training) and to conduct research; to ensure security; for legal purposes.
How we may disclose it: To our contracted service providers; for legal purposes.
Feedback Data
Where applicable, we will collect your Feedback. This might arise if, for example, in a given conversation with our AI, you rate an Output using thumbs-up/thumbs-down icons or provide written corrections.
How we may collect it: Directly from you.
How we may use it: To develop and improve our Service (Reinforcement Learning from Human Feedback); to ensure security.
Technical Data
Technical data includes information such as your IP address, device type, browser type and version, and operating system. This may also include information about your use of the Service, including the features you use and your conversation history.
How we may collect it: Automatically when you use or interact with the Service, including through analytics tools.
How we may use it: To provide, analyze, and maintain our Service; to ensure security.
Publicly Available Data
We use information that is publicly available on the internet to train our models and provide resulting Output. While we do not intentionally seek out personal information, we understand that there is personal information incidentally included in these datasets.
How we may collect it: From publicly available resources, datasets, and crawlers.
How we may use it: To develop and improve our Service; to conduct research.
3. How We May Use Personal Information
We may use your personal information for a variety of purposes:
- To provide, analyze, and maintain our Service: For example, to respond to your Inputs or to process payments.
- To provide support and assistance: For example, to troubleshoot problems.
- To develop and improve our Service and to conduct research: For example to develop new product features, to train our models, to identify usage trends, and for data analysis.
- To communicate with you: For example, to send you information about our Service, events, or changes to the Service.
- To ensure the security and integrity of our Service: For example, to protect the security of our Services and to detect and prevent fraud.
- For legal purposes: For example, to comply with our legal obligations.
We do not sell your personal information. We do not share personal information for targeted or cross-contextual advertising purposes.
4. How We May Disclose Personal Information
We may disclose your personal information to others in the following circumstances:
- To our contracted service providers: Providers of hosting, cloud computing, analytics, and customer support.
- In connection with business transfers: In connection with any merger, financing, acquisition, bankruptcy, or dissolution.
- For legal purposes: To comply with laws, respond to lawful requests, or protect the rights and property of ChadCode.
- To our related companies: Affiliates and subsidiaries.
5. Retention of Personal Information
We retain your personal information where we have an ongoing legitimate business need to do so.
The length of time we retain data may depend on the features or settings you use. For example, if you choose to delete any or all of your conversations or if you choose to delete your account, we will generally delete the data within 30 days unless it is necessary to retain the data for legal, compliance, or safety purposes.
6. Security of Personal Information
ChadCode implements commercially reasonable technical, administrative, and organizational measures designed to protect personal information from loss, misuse, and unauthorized access. However, no security measure or method of data transmission over the internet is 100% secure.
7. Children Under the Age of 13
Our Service is not directed at children or minors under the age of 13 and we do not knowingly collect any personal information from them. Parents of teenagers between the ages of 13 and 17 years old are urged to exercise care in monitoring the use of this Service by their teenagers.
8. Privacy Rights and Choices
Depending on where you are located, you may have the right to request to access, correct, update or delete your personal information, subject to certain applicable legal exceptions.
Note on AI Outputs: Please note that we cannot guarantee the factual accuracy of Output from our models. If Output contains factually inaccurate personal information relating to you, you can submit a correction request, and we will make reasonable efforts to correct this information — but due to the technical complexity of our models (e.g., information embedded in model weights), it may not be feasible for us to do so.
Exercising your rights: To exercise your rights, please contact us at support@chadcode.ai.
9. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. When we do, we will publish an updated version and effective date on this page. If you use the Service after any changes to the Privacy Policy have been posted, all of the changes made will apply to your use of the Service.
10. How to Contact Us
If you have any queries or complaints about our collection, use, or storage of your personal information, please contact us at:
ChadCode AI Inc
Email: support@chadcode.ai